Highly experienced and motivated with over 2 years of Team Managerexperience and 3 years of Quality Analyst experience. Looking for a jobposition to provide brilliant service. I am a hardworking and enthusiasticprofessional with the ability to work well and ability to develop relationshipswith staff and clients.
Experience: 1 - 2 years
Experience: 2 - 5 years
Collaborate with supervisors to share call quality performance issues and provide regular reports on overall performance and trends.
Experience: 2 - 5 years
Manage team performance, workflow and analysis. Continuously pursue and implement system and process improvements.
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