E-commerce Customer Support -Email, Phone, and Chat

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

January 23rd, 2024 (113 days ago)

Member Since

February 23rd, 2023

Profile Description

For over a decade, I worked as a Customer Service Representative for several accounts such as e-commerce, billing, sales, and back office. I am experienced in dealing with different kinds of customers and situations, where I've tackled many customer service tasks. This includes addressing concerns from unhappy customers, taking phone calls, replying to emails, resolving issues, and ensuring customers are highly satisfied.
As a freelancer, I have handled different projects such as email handling, chat support, e-commerce, order processing support, data entry, online researching, and virtual assistant. The tools that I have used are Zendesk, Salesforce, Shopify, Tidio, OpenPhone, Trello and Slack.
With my extensive experience, I am confident that I can be a valuable addition to your team. I'm self-motivated and capable of working with minimal supervision, and I'm always eager to acquire new skills and knowledge. I take great pride in my work and consistently deliver excellent results. I'd love the opportunity to demonstrate my abilities and contribute to your business's growth.