SKILLS
? Outbound calls to resident
? Inbound sales experience
? Collections Experience
? IELTS
? Phone and
? Research
? Capable of working under time pressure
? Facilitate meetings and training.
? Able to read, write and verbally communicate in English
? Decision Making
? Knowledge in Property Management Platform
? Knowledge in Zendesk and Talkdesk
? Knowledge in Microsoft Office including Excel and Power point
Experience: 5 - 10 years
I was a customer service representative for more than 6 years handling collections, online streaming service, Satellite radio company. I handle escalations, complaints and tier 1 technical support for customer. I was able to get commendations, recognitions and feedbacks from my customer because of my positive atittude and problem solver.
Experience: 1 - 2 years
I was hired by a U.S. client handling customer support, rent collection, communication with necessary department to resolve customer concern, rental assistance application, managing payment and checks sent by the tenant. With my 2 years experience as a property management virtual assistant, I am proud to say I was able to help our team with day to day task and getting higher collection rates. I was able to manage a small team which handles a lot of rental property.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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