Maria

Customer Service and Sales Manager

With Timeproof

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Overview

Looking for any work (6 hours/day)

at $6.63/hour ($960.00/month)

Bachelors degree

Last Active

July 15th, 2026 (6 days ago)

Member Since

January 23rd, 2016

Profile Description

Hi there!

I am a Business Process Management Advisor in the technology sector with extensive experience in customer service and sales call center operations. I oversee daily service delivery, manage escalations, drive workflow optimization, and serve as a key liaison between business teams and AI-driven solutions. My background also includes strong expertise in financing processes (leases and loans) as well as hands-on experience managing Amazon FBA operations.

Let's get in touch!

Top Skills

E-Commerce » Amazon » FBA

Experience: Less than 6 months

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

I bring extensive experience in customer service management across both sales and financial accounts, overseeing end-to-end operations—from headcount forecasting to full lifecycle account servicing.

Other Skills

E-Commerce » Inventory Management

Experience: Less than 6 months

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Professional Services » Management Services » Sales Management

Experience: 5 - 10 years

I began my BPO career as an inbound sales representative and progressed to a sales account manager role.

Project Management » Clickup

Experience: Less than 6 months

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 123: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”