Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($844.80/month)

High school diploma

Last Active

April 30th, 2024 (4 days ago)

Member Since

February 13th, 2023

Profile Description

Knowledgeable with Word, PowerPoint, Excel, Google Suite, IC and XenCall dialer, PhoneBurner CRM, and CJMKnowledgeable in using MS Teams, Zoom, Canva, Slack, Launchpad, Cisco Finesse, and IcareExcellent interpersonal and customer service skills (empathetic and patient)Assertiveness, analytical, and problem-solving skillsAbility to answer a high volume of calls and/or emailsAbility to multitask and work effectively in a fast-paced environment
Negotiation and adaptability skillsCollaborative skillsComputer proficiencyKeen to detailsLeadership experience

Top Skills

Customer Support

Experience: 2 - 5 years

- handled everything from general, billing, technical, sales inquiries, and cancellations. - (Cold calling) Contacted existing and potential customers to offer new products, upsell, and assist with any inquiries.

Office and Administration » Data Entry

Experience: 1 - 2 years

- Assisted with the compilation of data and reports, ensuring that the data were tracked accurately and that the information was provided to the team promptly. - Reviewed documents, compiled files in preparation for publication, organized publishing data, and proofread.