Work Experience:
CREDIT REPAIR SPECIALIST - February 2023 to Present
*Reviewing credit reports to identify inaccuracies, errors, and negative items.
*Disputing inaccurate or outdated information with credit bureaus, debt buyers and creditors.
*Keeping detailed records of client interactions and progress.
*Communicating with clients to understand their credit goals and financial situation and maintaining client confidentiality and adhering to ethical standards in credit repair practices.
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EXECUTIVE ASSISTANT (Intake Claim Specialist) - November 2021 to July 2022 (8 months)
*Answer phone calls/emails/chat, politely and professionally.
*Acts as the point of contact for potential clients, their families, and representatives, assisting them in transitioning from initial ·
*Gather information, data encoding, maintain accurate records and perform minor accounting tasks.
*Provide administrative support (writing
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PURCHASE ORDER SPECIALIST- March 2015 to Jan. 2018 (2years and 10 months)
*Creating and processing purchase orders accurately and efficiently.
*Verifying purchase requisitions and confirming approval for orders.
*Maintaining records of all purchase orders, and resolving discrepancies between purchase orders and invoices.
*Adhering to procurement policies and procedures and ensuring compliance with regulations and guidelines.
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ACCOUNT RECEIVABLES MANAGEMENT - March 2010 to Feb. 2014 (3 years and 11 months)
*Setting-up Payment Arrangements, collecting payments, and explains monthly bill charges and usage.
*Pre-selling of DirecTV and AT&T U-verse and Mobile Phones (products and services).
*Doing customer service tasks (outbound, inbound and chat support)*Helped on the basic troubleshooting of their devices
*Explain their bills and charges, adding ang removing plans and features
*Cancelling or suspending and restoring customer's account/services.
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PROFESSIONAL SKILLS
Appointment Setting
Collection/Accounts Receivables
Online Research/Navigation
General Administrative Support
Basic Photo/Video Editing
Data Entry/Encoder/Indexing
Sales & Customer Service Representative
Chat/Email /Phone Support
Inbound/Outbound/Cold calling
Purchase Order Validator/Acquisition/Indexer
ESL Teaching/ Tutor/ Proctoring
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SOFTWARE or WEBSITE EXPERIENCE:
CRM (Go High Level or Sprocket, Podio, Citrix, Oracle NetSuite, CIT)
Communication (Slack,
Video/Photo Editing (Canva, CapCut, Filmora, Power Director, Kinemaster)
Letters (MS Office, Google Docs, Google Drive, Postalocity)
Social Media
Others: Basic Excel, PowerPoint, MS Words
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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