Expertise in Customer Service and Leadership

Able to create a presentable presentation depending on client objectives or needs.

Manage forms to formulate responses to specific target audience.

The use of google calendar to prioritize and organize events and tasks. Ensure all deadlines and appointments are met on time with adapting to changing of schedules and priorities.

Coaching individuals for individual growth and help meet client goals and targets

Able to create short videos, films and reels to post on social media to promote services and engagements.

Help customer resolving their issues or providing recommendation related to their Internet, Homephone, cable, email issues at Xfinity.

Creating and formatting spreadsheets. Creating charts and graphs to visualize data. Collaborating on spreadsheets with others in real-time. Protecting and securing information in your spreadsheets. Sharing and publishing spreadsheets with others.

Calling back customers to gather their feedback for improvement.

Come up with strategies and influence people in driving sales.