I currently work full time in short-term rental operations, handling guest inquiries, quotes, and day-to-day property management tasks using Guesty PMS. I know how OTA platforms work and I'm comfortable managing listings, responding to guests, and keeping things running smoothly.
Before this I spent years in customer service across fintech, healthcare insurance, and subscription support. I handled disputes, grievances, and high-volume cases with strict SLA requirements.
I'm available Tuesday to Thursday and week
day afternoons after 11:30am PH time. I'm looking for part time work where I can add real value without needing a lot of hand-holding.
What I can help with:
Guest communication and inquiry handling
Guesty PMS tasks and reservation management
Dispute and grievance resolution
Customer support via chat or
OTA platform familiarity (Airbnb,
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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