Customer Service Representative/ All-Rounder

Overview

Looking for full-time work (8 hours/day)

at $7.70/hour ($1,355.20/month)

Associates degree

Last Active

May 5th, 2024 (19 days ago)

Member Since

February 8th, 2023

Profile Description

I am a highly motivated BS-IT undergrad with over 5 years of invaluable experience in the customer service field, specifically within the BPO industry. My career journey includes 2 years as a dedicated Customer Service Representative for the largest magazine subscription accounts in both the US and the UK.
Additionally, I spent 1 year as a Tech Support professional for one of the leading Internet Service Providers in the US, where I honed my technical skills and troubleshooting abilities. Following that, I advanced to the role of Tier 3 Corporate Resolutions Supervisor for a prominent financial platform in the US, where I successfully handled supervisory calls and provided exceptional support.
Currently, I am thriving in a freelance position as an Accounts Manager/Sales and Marketing professional for a start-up company based in Austin, Texas. Specializing in the healthcare staffing industry, I have been instrumental in driving sales and establishing strong client relationships.
My expertise lies in effective communication and efficient problem-solving, which are vital skills in my line of work. I prioritize maintaining constant communication with clients and consistently strive to exceed their expectations. If given the opportunity, I am confident in my ability to make a meaningful impact within your organization.
I would greatly appreciate the chance to connect and discuss how my diverse skill set and extensive experience can contribute to your team's success. Let's keep in touch and explore the possibilities of working together!