Anthony

Customer Service Expert

80 ID PROOF
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Overview

Looking for full-time work (12 hours/day)

at $12.00/hour ($3,168.00/month)

Bachelors degree

Last Active

May 6th, 2024 (2 days ago)

Member Since

February 7th, 2023

Profile Description

I am passionate about helping people. I am self-motivated, enthusiastic, Hardworking, trustworthy, and responsible. I can speak and write fluently in English. Knowledgeable in Zendesk, Shopify, and other e-commerce CRM. I have more than 15 years of experience in customer service which caters to major telecommunication, and one of the biggest banks in the USA, JP Morgan Chase Co.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

I have more than 15 years of work experience as a customer service / technical support representative handling multi-billion companies such as Sprint, AT&T, Wind Mobile, and Time Warner Cable,

Customer Support » Customer Service

Experience: 10+ years

I have more than 15 years of work experience as a customer service representative handling multi-billion companies such as Sprint, AT&T, Wind Mobile, Time Warner Cable, Accor Hotels, and the largest and most reputable bank JPMorgan Chase & Co.

Marketing » Sales

Experience: 5 - 10 years

5+ Years of B2C Sales: Achieved sales targets for new phone lines and plan upgrades at AT&T Mobility, demonstrating strong communication and customer service skills. Subscription Growth: Increased hotel room reservations at Accor Hotels across APAC (AU, NZ, UK) markets, showcasing negotiation and upselling abilities. Social Media Marketing & Influencer Strategy: Boosted sales and brand awareness for Hey Silky Skin through influencer recruitment, highlighting my digital marketing and lead generation skills.

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: 10+ years

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Experience: Less than 6 months

Office and Administration » Personal Assistant

Human Resources

Real Estate » Appointment Setting

Experience: Less than 6 months

Office and Administration » Transcription

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Travel Planning

Basic Information

Age
36
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  102
DISC
Dominance: 26
Influence: 18
Steadiness: 23
Compliance: 33
English
C2(Advanced/Mastery)
Uploaded ID
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