Admin Customer Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

June 22nd, 2023 (99 days ago)

Member Since

February 6th, 2023

Profile Description

I am a highly experienced customer support specialist and back-office support specialist with over 9 years of experience in the industry. My expertise lies in providing top-notch administrative, data entry, and customer service support to businesses of all sizes.

I am well-trained and highly skilled in:
- Freshdesk / Zendesk / Customer Service Emails platforms / LiveChat / Zopim
- Dropshipping / Shopify: Order fulfillment, Order status
- Communicate with Suppliers and Order Management
- Google Docs, Sheets, Gmail, Hubspot
- Netsuite, Lessonly, Pathlight, 15Five, Retool, FastSpring, Slack, Asana
- Manage cancellation, process refund
- Social Media Content Creation and Management- Data entry and management
- Document preparation and formatting
- Customer support and issue resolution


My attention to detail, excellent organizational skills, and ability to prioritize tasks make me an asset to any team. I am a fast learner, a great communicator, and always willing to go the extra mile to ensure customer satisfaction.

If you are looking for a reliable and efficient back-office support specialist/customer support specialist, look no further. Let's work together to achieve your business goals. Contact me today to discuss how I can help you grow your business!