Admin Customer Support

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Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

June 22nd, 2023 (99 days ago)

Member Since

February 6th, 2023

Profile Description

I am a highly experienced customer support specialist and back-office support specialist with over 9 years of experience in the industry. My expertise lies in providing top-notch administrative, data entry, and customer service support to businesses of all sizes.

I am well-trained and highly skilled in:
- Freshdesk / Zendesk / Customer Service Emails platforms / LiveChat / Zopim
- Dropshipping / Shopify: Order fulfillment, Order status
- Communicate with Suppliers and Order Management
- Google Docs, Sheets, Gmail, Hubspot
- Netsuite, Lessonly, Pathlight, 15Five, Retool, FastSpring, Slack, Asana
- Manage cancellation, process refund
- Social Media Content Creation and Management- Data entry and management
- Document preparation and formatting
- Customer support and issue resolution

My attention to detail, excellent organizational skills, and ability to prioritize tasks make me an asset to any team. I am a fast learner, a great communicator, and always willing to go the extra mile to ensure customer satisfaction.

If you are looking for a reliable and efficient back-office support specialist/customer support specialist, look no further. Let's work together to achieve your business goals. Contact me today to discuss how I can help you grow your business!

Top Skills

Office and Administration » Personal Assistant

Office and Administration » Email Management

Other Skills

Customer Support » Phone Support » English Speaking

Customer Support

Office and Administration » Transcription

Office and Administration » Travel Planning

Customer Support » Phone Support

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Customer Support » Social Media Moderation

Customer Support » Email Support

Customer Support » Technical Support

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Basic Information

Not Specified
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Quezon, Bukidnon
Tests Taken
Uploaded ID
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