Customer Service|Virtual Assistant|Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Senior High School

Last Active

April 26th, 2024 (4 days ago)

Member Since

February 5th, 2023

Profile Description

I consider myself a focused individual who is fast to learn and versatile enough to work in any environment. I adore multitasking since it encourages me to learn various ideas promptly, and I genuinely believe I have the abilities required to thrive in this position and contribute positively to your business. I'm fascinated by discovering new things and progressing throughout your organization alongside others who possess their own drive.

I worked as a customer service representative for 9 months here in the Philippines, but I was handling international accounts, and among my duties were to respond to incoming calls or emails asking about a company's products or services, get customers' information details to receive and process incoming orders, and make sure that complaints were resolved successfully. After that, I worked as a virtual assistant for the United Kingdom acquisition team. I undertake prospect research and analysis for our business, sending outbound emails or social media messages like Facebook, Instagram, and LinkedIn, scheduling appropriate appointments, executing outbound campaigns, and prospecting for new business. Apart from that, I worked as a virtual assistant for a UK client, but the business is based in South Africa; however, one of my responsibilities is to add or put a product on our WordPress website. I am the one who is assigned to keep updating our website. I am the one who makes emails for our potential clients and manages Google Drive because all of my products are there, and most of the time I enter the data into Excel. A car dealership is a specific kind of business I have managed before. I worked in an appointment setting that was based in Visalia, California. I managed calls, scheduled appointments, and input the details of our clients in Mover Base CRM. Most recently, I worked as a chat supporter for a company based in Singapore, but I manage New Zealand and Australia. I am the one who gives support to potential clients who are seeking to migrate to the two countries that I mentioned. Assess them, analyze if they meet the criteria, and give them the necessary information about this industry.

I’m passionate about this kind of industry, helping customers find solutions to their pressing problems. I have good interpersonal abilities, have worked in a range of industries and gained valuable knowledge from previous roles, and have enjoyed opportunities to learn different strategies for managing projects. I have considerable expertise in customer service and VA, and I am great at developing relationships across all platforms. I can learn new things in a very short amount of time because I am a focused individual who works with honesty, integrity, and professionalism.