Ma

Customer Experience Professional | Fraud Prevention Specialist |Sales Appointmen

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Overview

Looking for full-time work (8 hours/day)

at $4.69/hour ($909.09/month)

Associates degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

February 3rd, 2023

Profile Description

If you need someone who can book quality appointments and keep your customers happy, without constant supervision — I'm the person you're looking for.

I'm China, a remote professional based in Cebu City with 8+ years of combined BPO and remote work experience. I specialize in outbound/inbound appointment setting and customer service support.

What I can do for your business:
Set sales-ready appointments that actually convert
Handle inbound and outbound calls professionally
Qualify leads and manage your CRM pipeline
Resolve customer concerns quickly and with empathy
Hit daily targets consistently

My background includes:

Appointment setting for HVAC and AI/tech clients (remote)
Customer Service Representative at Concentrix — consistently met quality, AHT, and CSAT targets
Experience handling high-volume calls
CRM management and follow-up pipeline organization

I'm reliable, self-managed, and deadline-driven. I hit the ground running from Day 1.

Open to full-time or part-time remote roles and
let's talk about how I can support your business this week.