Jona
Customer Service & Logistics Virtual Assistant | Email , Chat, and Phone Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
High school diploma
Last Active
July 10th, 2026 (4 days ago)
Member Since
February 3rd, 2023
Profile Description
Hi! I'm a Customer Service and Logistics Specialist with 3 years of experience helping customers, carriers, and businesses solve problems and keep operations running smoothly.
Over the years, I've handled phone,
What I bring to the table is more than just experience. I bring reliability, accountability, and a genuine commitment to helping businesses succeed. I understand that every customer interaction represents your company, so I always strive to provide professional, friendly, and efficient support.
I am someone who learns quickly, adapts easily to new systems and processes, and takes initiative when challenges arise. Whether it's resolving customer concerns, managing administrative tasks, or supporting logistics operations, I focus on getting the job done accurately and efficiently.
You can count on me to be:
•A dependable tea
•A strong communicator who builds positive relationships with customers and colleagues
• Detail-oriented and organized, ensuring work is completed accurately
• A problem-solver who remains calm and professional in challenging situations
• A self-motivated individual who can work independently with minimal supervision
My goal is to help your business provide outstanding customer service, improve operational efficiency, and create positive experiences that keep customers coming back. I am excited to bring my skills, dedication, and positive attitude to a team where I can make a meaningful contribution.
Top Skills
Customer Support » Phone Support
Experience: Less than 6 months
Answer inbound calls, provide information, and resolve customer issues. Maintain professionalism and build positive customer relationships.
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Handle customer inquiries professionally through phone, email, and chat. Resolve concerns efficiently while maintaining customer satisfaction.
Office and Administration » Administrative Support
Experience: 1 - 2 years
Organize documents, update records, and assist with daily operational tasks. Support teams with data management and reporting.
E-Commerce » Logistics Coordination
Experience: 2 - 5 years
Track shipments, monitor load statuses, and communicate with carriers and customers. Help ensure smooth transportation operations and timely updates.
Marketing » Email Marketing
Experience: 2 - 5 years
Respond to inquiries promptly and accurately. Manage multiple conversations while maintaining quality service.
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor cavite, Cavite
- Tests Taken
- IQ
- Score: 89
- DISC
- Dominance: 35%
- Influence: 30%
- Steadiness: 26%
- Compliance: 9%
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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