Customer Service Representative / Virtual Assistant /

six years of customer support in US Healthcare and 3 years of Administrative Assistant, including two years focused on email chat support.

Managing schedules, calendars, and appointments. Coordinating meetings and events. Prioritizing tasks and deadlines. Planning and organizing tasks to ensure efficiency. Resolving issues and challenges efficiently. Making decisions within the scope of authority. Handling sensitive information with discretion. Maintaining confidentiality and privacy. Handling emails, phone calls, and other correspondence. Serving as a liaison between different departments or individuals. Overseeing day-to-day office operations. Ordering and maintaining office supplies. Managing office equipment and facilities.