Virtual Assistant

Scheduler of appointments and times, frequently between potential tenants and the showing agents for our properties. The individual seeking the showing must be heard by the scheduler, who must also without interfering with the calendar schedules or the travel time between properties, identify the free time for our agents as well. Reschedules, cancellations, and follow-ups for appointments are also handled by schedulers. The ability to communicate effectively with all prospects across email, text, and other online platforms is what sets a competent scheduler apart from the competition. As the face of the business, this skill is crucial. By doing so, we might demonstrate our reliability and credibility.

Responsible of providing support to customer's concern about their account status as we're handling Mobile network. For checking their internet connection, reload, and network settings, Responsible with cancellation request and basic troubleshooting.

Responsible with answering customer's queries regarding their Cloud store. Responsible to do level 1 retention and answering concerns about their billing statement and fees. Responsible of addressing concern's thru phone, email, and chat. Responsible of providing support to customer's concern about their account status as we're handling Mobile network. For checking their internet connection, reload, and network settings, Responsible with cancellation request and basic troubleshooting.