Current Employment Status:
Hired Full Time on Apr 22, 2024
Hired Part Time on May 2, 2024

Al

Admin/Executive VA, Shopify/WordPress Admin, Social Media Ad

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 9th, 2024 (3 days ago)

Member Since

January 14th, 2016

Profile Description

I'm a highly skilled freelancer with 14 years of experience in the industry. I worked as a customer service agent for 6 years in the BPO industry (Expedia and T-Mobile). I've been a Customer service/Sales agent, Coach, Trainer, and Supervisor.

I started freelancing way back in 2016. I worked as a Shopify store manager, Project Manager, Amazon Seller Central specialist, Facebook Ads Buyer, and Sales Operation assistant for 8 years. I handled administrative and executive tasks, email and social media marketing, content creation, marketing, and product research.

I am well versed in MS Office (Excel, Word, PowerPoint, Google applications, and Canva. I can work with less supervision and am flexible with any US working schedule. Like everyone else, I am also looking for a stable and long-term job where I can be an essential help in developing the business.

Here are some of the stores/clients I worked with in the past:

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Here are the tools that I am well versed in and I've used:

eCommerce Platforms:

Shopify 
WordPress
Amazon Seller Central
eBay
Walmart
Groupon 


Microsoft Office Tools:

Excel (Intermediate level)
Powerpoint
Word

Accounting and Invoicing tools:

Salesforce
Quickbooks

Order Fulfillment and Inventory Tools:

Shipsation
Zendesk
OrderDesk
WooCommerce
Netsuite ERP
Privy 
Dropified 
Oberlo 
Klaviyo

Project Management tool:

Freshdesk
Asana
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Trello
Notion
Smartsuite
Evernote

Social Media Management Tools:

Hootsuite (Scheduling tool for postings on FB, IG, etc)
Social Pilot (Scheduling tool for postings on FB, IG, etc)<8efe80624d780eba0c6493ec45140364>Facebook
Tiktok
Instagram<8efe80624d780eba0c6493ec45140364>Twitter

Customer engagement Tools: ( Email and Chat support ) 

Xsellco
 Freshdesk
Zendesk
Inkfrog
Grasshopper

Administrative Tools:

Calendly
Mailbutler
Hybryd (Note-taking app.)
Loom

SEO tools:

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You can check my work history and portfolio by clicking the link below:

Upgrade to see actual info/in/al-Upgrade to see actual info-787055116

Top Skills

E-Commerce » Inventory Management

Experience: 2 - 5 years

Professional Services » Management Services » Administrative Management

Experience: 10+ years

Customer Support » Ecommerce

Experience: 10+ years

I handled customer's inquiries via email, call, and chat. I process daily orders and fulfill them. I handle cancellations and refunds via Paypal, Stripe, and Quickbooks. I even handled dispute charges. I do bulk uploads of new or old products in Shopify/Netsuite via CSV. I manually upload and update existing product details. I create SOP and discuss it with the team I edit images, compress videos, and write product description I handled Social media postings and ads. I do market research

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Basic Information

Age
36
Gender
Male
Website
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Address
Tagoloan, Misamis Oriental
Tests Taken
IQ
Score:  122
DISC
Dominance: 47
Influence: 16
Steadiness: 27
Compliance: 11
English
C2(Advanced/Mastery)
Uploaded ID
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