Administrative & E-commerce Virtual Assistant | Shopify, HR Support & Customer S

Screening resumes and shortlisting qualified applicants • Scheduling interviews and coordinating with candidates • Conducting initial interviews to assess communication and job fit • Following up with applicants and managing recruitment updates • Assisting with employee timekeeping and attendance tracking • Maintaining organized HR records and documentation • Preparing meeting notes and administrative HR reports • Supporting onboarding coordination and communication

I provide professional and responsive customer support through email and chat. • Handle inquiries, order concerns, and scheduling • Follow SOPs and templates accurately • Escalate urgent issues appropriately • Maintain organized communication records

I provide administrative support including file organization, data entry, email handling, meeting documentation, calendar coordination, and maintaining accurate records using tools like Google Workspace and Microsoft Office.

Creating branded social media graphics using Canva • Designing promotional posts, banners, and content visuals • Assisting with content preparation and organization • Basic content scheduling and posting support • Monitoring messages and comments for customer inquiries • Maintaining consistent branding across social media platforms

• Enter and update data in Google Sheets or Excel • Maintain organized databases • Clean and format data accurately • Transfer data between platforms efficiently

• Monitor and organize inbox daily • Categorize and prioritize messages • Respond using templates and tone guidelines • Flag high-priority emails for decision-making

• Social media graphics • Simple brochures and posters • Educational materials