Full Stack - Customer support/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.48/hour ($1,140.48/month)

Bachelors degree

Last Active

May 14th, 2024 (7 days ago)

Member Since

January 31st, 2023

Profile Description

Specializes in customer service and Admin assistance with extensive experience and success in achieving the goals of my clients. I'M THE GUY YOU NEED TO LIFT THE WEIGHT OFF YOUR SHOULDERS
Supported several clients globally through customer service and virtual assistance, utilizing all the skills I have gathered with my 5 years of experience working as a freelancer. I have had the opportunity to work with multiple fields such as e-commerce stores, service provider businesses, and Healthcare, providing not only customer service but marketing, sales, and virtual assistance as well.
I present myself to clients as someone you can rely on for most tasks, lifting the weight off your shoulders and giving you space to focus on business-centered tasks.
VALUE I CAN PROVIDE
? Seamless customer support through Call/Email/Chat
? Finish daily admin tasks
? Providing daily and weekly performance reports
? Communicate B2C, B2B professionally
? Handle product listing, issues, returns, organization, Updates, inventory
? Descalate issues with customers professionally
? Sales calls
? Data entry
?Scheduling
?Project management
? LET'S START SO I CAN SHOW YOU!
SOFTWARES I UTILIZED
? Ring Central
? LiveChat
? Reamaze
? Salesforce
?Microsoft/Google Spreadsheets
?Microsoft/Google Word/Docs
?Lemlist
? Pipedrive
?Upgrade to see actual info
? Canva
? Toggletrack
? WhenIwork
? Zoom
? Asana
OTHERS
I have also experience in Digital marketing, mainly email marketing, Creatives, and Facebook ads campaign management, ensuring every detail is designed to drive engagements and sales.
I am willing to work at any time required for the job, 40 hours or more a week. I can work with less supervision with quick learning on the product that you focus on, tech-savvy as they say, and most importantly dedicated to building a professional relationship with clients with a long-term vision.
Thank you for reviewing my profile and I do hope this suits perfectly what you are looking for. Looking forward to discussing more at your nearest convenience.