Mae

Customer Service VA| Client Satisfaction Guaranteed

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Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

January 29th, 2023

Profile Description

Hi! I’m ---------- ---------- Bongcahig ---------- , a dependable and results-driven Customer Service Representative / Customer Support Virtual Assistant with over two years of hands-on experience providing high-quality support in fast-paced environments.

I have extensive experience handling phone, email, and chat support for international accounts, assisting customers with inquiries, billing concerns, order issues, and general account support. Coming from a BPO background, I am trained to manage high volumes of interactions while maintaining professionalism, accuracy, and customer satisfaction.

As a Customer Support VA, I help businesses maintain strong customer relationships by delivering timely, clear, and empathetic responses. I am highly skilled in issue resolution, inbox management, CRM documentation, and follow-ups, ensuring every customer feels heard and supported.
I am comfortable working independently, following SOPs, and meeting KPIs while maintaining a positive customer experience.

Why Choose Me:
I'm reliable, organized, and proactive — someone who genuinely cares about your business as much as you do. I work with attention to detail, excellent communication, and a passion for helping businesses grow. My goal is to make your workload lighter while ensuring everything runs efficiently behind the scenes.

Let’s work together to achieve your business goals!

Top Skills

Customer Support

Experience: 1 - 2 years

Customer Support » Sales Support

Experience: 1 - 2 years

Marketing » Social Media Management » Post Scheduling

Experience: 6 months - 1 year