Copywriter | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

July 29th, 2024 (34 days ago)

Member Since

January 29th, 2023

Profile Description

Top-Notch Customer Service Professional | Your Partner in Excellence

Hello and welcome to my profile!

I'm Upgrade to see actual info, a dedicated customer service specialist with a passion for delivering exceptional experiences. With almost 9 years of hands-on experience in customer support, I have honed my skills in resolving issues, providing solutions, and ensuring customer satisfaction.

What I Offer:

- Customer Support: Round-the-clock assistance to ensure your customers are always taken care of.
- Live Chat & Email Support: Prompt and professional responses to customer inquiries and concerns.
- Phone Support: Clear, friendly, and helpful communication to address customer needs over the phone.
- Complaint Resolution: Efficient handling and resolution of complaints to maintain customer trust and loyalty.
- Order Management: Assisting with order processing, tracking, and updates to keep your customers informed.
- Product Knowledge: Detailed understanding of your products/services to provide accurate information and recommendations.
- CRM Management: Proficient in using various CRM tools to manage customer interactions and data.

Why Choose Me? 

Customer-Centric Approach: I prioritize the needs and satisfaction of your customers, ensuring they feel valued and heard.

Professionalism: Polite, courteous, and professional demeanor in all interactions. 

Problem Solver: Quick thinker with a knack for resolving issues efficiently and effectively.

Adaptable: Able to handle various customer service platforms and adapt to new tools and systems seamlessly.

Team Player: Collaborative spirit, ready to work alongside your team to achieve common goals.

Let's work together to create positive and lasting impressions on your customers. I'm here to support your business growth by delivering unparalleled customer service.
Feel free to reach out to discuss how I can contribute to your success. 
Looking forward to collaborating with you!

Best regards,

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