• Excellent Communication and Presentation skills
• Excellent Customer Service skills
• Strong management, problem-solving and analytical skills
• can work with minimal supervision
Experience: 5 - 10 years
as a customer service advocate / pharmacy benefits manager, -Processing of prescription refills/renewals, tracking order status, Offline tasks: request printing of members financial statements in a specific period for tax purposes, request printing on members prescription drug history, process manual share point tasks made during System downtime/ updates
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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