Virtual Assistant, Data Entry, Researcher, Outbound, Inbound Call &Telemarketing

Overview

Looking for full-time work (8 hours/day)

at $340,913.07/hour ($60,000,700.00/month)

Bachelors degree

Last Active

February 2nd, 2023 (466 days ago)

Member Since

January 11th, 2016

Profile Description

PROFESSIONAL SKILLS• Skilled customer service representative committed to addressing customer concerns with speed, accuracy and professionalism.• Result-oriented, strategic customer service representative with Four (4) years experience in the BPO industry.• Easily identify and resolve technical issues and concerns.• Excellent written and verbal communication skills, with an eye for detail.PERSONAL SKILLS• Ability to answer calls professionally.• Understanding of customer service principles and practices.• Remaining calm under stressful situations.• Responding to customers who have special communication needs, such as language difficulties or disabilities.• Ability to multi-task.• Quickly understanding callers’ point view and to empathise with them.• Ability to work with minimum supervision in a busy environment.