Current Employment Status:
Hired Full Time on Aug 3, 2020

Wendy

Amazon Web researcher / Admin - Finance Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 25th, 2024 (3 days ago)

Member Since

January 11th, 2016

Profile Description

As a virtual assistant with 7 years of experience in Amazon research and finance, I can support your business with various tasks related to customer and supplier refunds and returns, order reconciliation, tax refunds, and customer service.

As an Amazon researcher, I am skilled in conducting market research, competitor analysis, and sourcing strategies to help identify profitable products to sell on Amazon.

In terms of finance tasks, I can assist with customer and supplier refunds and returns, including processing and tracking refunds, resolving disputes, and reconciling accounts. I am also experienced in order reconciliation, ensuring that your Amazon orders match your financial records and identifying any discrepancies. I can assist with tax refunds, including identifying eligible refunds, preparing and submitting claims, and tracking the refund status. 

Additionally, I am proficient in providing excellent customer service, including responding to customer inquiries and resolving issues promptly and professionally. I can handle customer communication across various channels such as email, chat, and phone, ensuring customer satisfaction and loyalty. 

Overall, I am a detail-oriented, proactive, and reliable virtual assistant who can support your business needs efficiently and effectively. Please feel free to contact me if you require assistance in any of the areas mentioned above.

Top Skills

E-Commerce » Amazon

Experience: 5 - 10 years

Office and Administration

Experience: 5 - 10 years

Office and Administration » Google Sheets

Experience: 5 - 10 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Google Docs

Experience: 1 - 2 years

Office and Administration » Google Forms

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Customer Support

Experience: 6 months - 1 year

Basic Information

Age
30
Gender
Female
Website
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Address
Morong, Rizal
Tests Taken
IQ
Score:  121
English
C2(Advanced/Mastery)
Uploaded ID
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