I'm a PCA (Preferred Customer Associate) Team Lead. Handling agents across all South District Asia. My team is specialized in handling huge company's
Other than that I am also in charge of the following:
- Ensuring that agents are providing great customer experience.
- Mentoring and auditing e-mail quality.
- Reporting to supervisor for adhocs.
- Analyzing task to help team perform better.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.