Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 19th, 2024 (today)

Member Since

January 25th, 2023

Profile Description

I have 3 years of experience working as a CSR in the Business Process Outsourcing Industry. I handled different international accounts for Subscription, Fitness and Life Insurance. I was mainly assigned dealing with customer inquires and resolving problems over the phone. I have experienced facilitating and scheduling of meetings, processing orders and payments over the phone, providing technical assistance and maintaining account information. I have a great familiarization with different CRM tools such as Salesforce, Citrix, UAD, Oracle, SharePoint and TPX Mainframe. I also have one year of experience working as an Analyst for a financial institution where most of my tasks are focused on setting up new accounts, using excel and macro sheets to export information from the database and feed it to the main system.