Client Operations & Client Success Associate| Project Coordination & Property Ad

Overview

Looking for full-time work (8 hours/day)

at $8.01/hour ($1,552.00/month)

Bachelors degree

Last Active

July 6th, 2026 (17 days ago)

Member Since

January 24th, 2023

Profile Description

I am a high-level Operations Professional with nearly 3 years of experience managing the critical intersection of Client Success, Sales Support, and Operational Excellence for US, AU, and NZ businesses. Reporting directly to C-suite leadership (CSO/COO) throughout my career, I have developed a reputation for taking ownership of complex processes and delivering technical accuracy in fast-paced environments. I don't just "complete tasks" - I manage the entire lifecycle of a project to ensure revenue is secured and clients are satisfied.


Core Competencies & Professional Impact:

Project Coordination & Client Success: I lead the onboarding journey for high-value projects, serving as the primary bridge between Growth and Operations. I manage project milestones, execute strategic check-ins, and maintain 100% data integrity in the CRM from "Booked" to "Project Wrap."

Technical Residential Estimating: I specialize in building accurate interior, exterior, and cabinetry estimates for the US market. By analyzing structural details and identifying "missed scopes" early, I protect profit margins and prevent costly operational delays.

Property Administration (AU/NZ/US): I bring specialized experience in the Australian and New Zealand real estate markets, managing maintenance coordination with trades, tenancy documentation, and financial ledger management with surgical precision.

Revenue Operations (RevOps): I oversee the "final mile" of the business—processing final payments, managing aging accounts, and leveraging successful project completions into 5-star SEO-friendly reviews and referral growth.



Technical Proficiencies:

Proprietary CRM Expertise: Mastery of custom, CTO-developed CRMs and internal databases. I have a proven ability to quickly learn, troubleshoot, and optimize complex, non-standard business software.

Operations & Project Management: Notion (Advanced), Slack, and Google Workspace.

AU/NZ Property Tools: Experienced in managing administrative ledgers and maintenance coordination platforms specific to the Australia and New Zealand markets.

Business Growth: SOP Development, Onboarding Workflow Optimization, and Reputation Management.



Reliability & Infrastructure:
100% remote setup with High-Speed Fiber Internet and Power Backup (UPS/Generator). Seasoned in working independently across global time zones, including US Graveyard and AU/NZ Dayshift.