Mary

E- commerce and Costumer Support Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (6 hours/day)

at $4.99/hour ($720.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

January 23rd, 2023

Profile Description

Detail-oriented E-commerce Virtual Assistant / Customer
Support Specialist with hands-on
experience in Shopify store operations through live
simulation training. Skilled in order
management, customer communication, and resolving
common eCommerce issues such as
refunds, cancellations, and tracking concerns. Strong
communicator with a customer-first
mindset, eager to support online businesses in delivering
seamless shopping experiences.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Email & Chat Support Order. Tracking & Updates. Refunds & Returns Handling ⚡ Fast and Professional Responses. Customer Satisfaction Focus Sample Response: “Hi! Thanks for reaching out. I’ve checked your order and it’s currently in transit. Here’s you

E-Commerce » Shopify

Experience: 2 - 5 years

Managed product listings, pricing, and inventory updates Processed daily orders and ensured accurate fulfillment Responded to customer inquiries with high satisfaction Created and scheduled social media content Assisted with email marketing campaigns Shopify Customer Support (Training Experience) Handled order status, refunds, cancellations, and tracking Responded to customer inquiries using real-world workflows Practiced resolving common eCommerce issues

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”