IT Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 14th, 2024 (2 days ago)

Member Since

January 23rd, 2023

Profile Description

? Assisted end-users with daily living needs to maintain self-esteem and general wellness via ticketing system, chat, or email.
? Kept 100+ employees up and running on Windows 10
? Identified computer hardware, performing troubleshooting techniques for remediation.
? Identified issues, analyzed information, and provided solutions to problems.
? Creates new accounts, reset passwords, and configures access to applications.
? Disassembles computer system and laptops to troubleshoot and resolve hardware issues.
? Performed proactive maintenance and updates of clients and end-users’ hardware, software. ? Used good problem-solving skills to troubleshoot, install and repair Windows operating systems and its applications.
? JumpCloud Management experience creating and removing accounts, adding, and uninstalling default applications and joining computers to cloud. ? Knowledge of networking concepts and ability to troubleshoot networking issues in a multi-subnet environment. ? Installed 100+ laptop computers during a company-wide upgrade. ? Spearheaded inventory control measures to replenish and maintain IT equipment.