Dedicated and results-driven professional with a robust seven years and eight months of tenure at TELUS International Philippines. Proven expertise in both sales and technical support roles, showcasing adaptability and a strong commitment to achieving organizational goals. Adept at building and maintaining client relationships, resolving complex technical issues, and consistently exceeding performance targets.Work Experience:Sales Representative (3 years and 8 months):Spearheaded the sales department, consistently surpassing quarterly revenueDeveloped and implemented innovative sales strategies, resulting in a 10% increase in client acquisition.Cultivated strong client relationships, earning a reputation for exceptional customer service and satisfaction.Technical Support Representative (4 years):Provided top-tier technical support, resolving complex issues promptly and efficiently, leading to a 100% improvement in customer satisfaction.Played a pivotal role in the training and onboarding of new tea
Professional Development:Certified Lean Six Sigma White Belt Conclusion:
With an extensive background in both sales and technical support within a single company, I bring a unique blend of skills and experience that contribute to organizational success. I am committed to delivering exceptional results and continually improving processes to drive efficiency and customer satisfaction.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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