I help e-commerce businesses stay organized, responsive, and profitable by handling the daily tasks that slow owners down.
With 2+ years of experience in customer support, eBay & Amazon OA operations, and reporting, I have supported multiple online stores while managing high-volume chat and
What I can help you with:
*Customer Support (Chat &
* eBay Store Support & Order Management
* Amazon Online Arbitrage Product Research (Keepa & SellerAmp)
*Order Investigations, Disputes & Feedback Reports
* Sales & Inventory Monitoring
*Daily, Weekly & Performance Reports (Google Sheets / Notion)
* Admin Tasks, Calendar Management & Team Coordination
What sets me apart is my strong communication background from teaching ESL. I communicate clearly, stay calm under pressure, and focus on solutions?skills that directly translate to excellent customer and client support.
I am detail-oriented, reliable, and easy to work with. If you're looking for a VA who understands e-commerce operations and treats your business like their own, I would love to support your team.
Let's talk about how I can help your business grow.
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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