A+ Customer Service VA & Insurance Expert | Google, Zendesk,

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Associates degree

Last Active

May 16th, 2024 (10 days ago)

Member Since

January 20th, 2023

Profile Description

NEED AN EXPERIENCE VIRTUAL ASSISTANCE that has a big heart for your success?
?Self-driven/Creative
?Cost-Effective/Tech-Savvy     
?High-speed Internet & Equipment

Here's what I can do for you…..
 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for document creation and data analysis.
• Experience with Gmail and Outlook for email communication and management.
• Knowledgeable in CRM software such as Salesforce or EZ Lynx for client relationship
management.
• Skilled in using Zendesk for customer support ticketing and issue resolution.
• Familiarity with Trello for task management and project organization.
• Expertise in navigating insurance-specific software and platforms for policy management and quoting.
• Versatile in personal and commercial insurance sectors:
• Personal insurance: Home, auto, renters, and life insurance.
• Commercial insurance: Business liability, property, and workers' compensation.
• Capable of handling customer inquiries, filling claims, and providing policy information.
• Dedicated to delivering exceptional customer service to ensure client satisfaction and retention.
• Proficient in managing appointments, scheduling, and administrative tasks to support insurance agency operations.

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A tech-savvy assistant combined with expertise in sustaining convenience and carrying on solutions to business complications.

• Data entry and representation
• E-mail and calendar management
• Document preparation
• Customer support coordination
• Communications
• Personal assistance
• Research

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• Google Productivity Tools (Sheet, Drive, Docs, etc.)
• Microsoft Office Suites (Word, Excel, PowerPoint)
• EZ Lynx
• Insurance Carrier websites (Nationwide, Travelers, Selective, Progressive, Liberty Mutual
• Zoom
• Slack
•  Canva
• CapCut
•??Skype
• Ring Central
• Reach UC