Customer Support Associate/Beginner Freelancer  

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

June 7th, 2024 (10 days ago)

Member Since

January 20th, 2023

Profile Description

**Experienced Customer Support Representative with a Proven Track Record**
With over two years of experience as a Customer Support Representative at Foundever for the Expedia travel account, I have honed my skills in delivering exceptional customer service. My expertise includes handling inquiries and complaints related to hotel reservations, car rentals, and flight bookings, ensuring customer satisfaction with every interaction.
**Key Skills and Achievements:**- Proficient in managing and resolving both lodging and non-lodging issues- Consistently provided top-notch service, addressing travel plans, flight schedules, and Expedia services- Expert in using platforms and tools integral to Expedia's operations- Strong background in chat and email support, emphasizing effective communication and problem-solving
In addition to my customer support experience, I have a diverse background that includes 10 months as a waiter in a busy samgyupsal restaurant, where I developed excellent multitasking and customer service skills. I also have experience in sales and am proficient in various digital tools, including Canva, Instagram, Facebook, Calendly, Zoom, and Google Workspace.
**Additional Skills:**- Calendar management, data entry, social media management, email management- Keen interest in AI tools such as ChatGPT, DALL-E, Kittl, Canva, Capcut, and InVideo AI- Passionate about continuous learning, often watching video tutorials to enhance my skills
I am dedicated, adaptable, and always eager to learn new things to improve my performance. I look forward to bringing my experience and enthusiasm to a new role where I can contribute to the team's success.