Overview
Looking for part-time work (5 hours/day)
at $8.00/hour ($880.00/month)
Bachelors degree
Last Active
April 23rd, 2024 (10 days ago)
Member Since
January 19th, 2023
Profile Description
I'm a Remote E-commerce Customer Service Representative CSR, providing Non-voice (Chat/Email Support) in answering client's concerns. Most of my clients were from the UK and the US, using Shopify as their main platform.
Below is a brief summary of my skills and experience.
ADMINISTRATIVE:
- Customer Service Chat and
- E-commerce Virtual Assistant (3 years exp)
- Instagram Management (1.5 year exp)
CREATIVE:
- Brand Identity Design (2 years exp)
- Social media Graphic Designer (3 years exp)
Drop me a message, and let's talk about how I can help you.
Contact me here:
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Professionally responds to customer concerns, ensuring prompt resolution within 24 hours of contact to maintain customer satisfaction.
Customer Support » Customer Service
Experience: 5 - 10 years
Remote Chat and Email Support for International Brands. Utilized strong problem-solving skills developed from 6 years of experience in customer service.
E-Commerce » Order processing
Experience: 2 - 5 years
Quick to action in assisting clients with order placement, fulfilment, tracking orders, replacement/refund requests, upgrades/ discounts implementation, changing shipping address.
Other Skills
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 1 - 2 years
Office and Administration » English Proficiency
Experience: 2 - 5 years
E-Commerce » Shopify
Experience: 1 - 2 years
Admin tasks: Product listing, Stocks handling, Order and Customer management
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Metro Manila
- Uploaded ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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