COMMUNICATION SKILLS-Excellent written and verbal communication skills-Empathic listener and persuasive speaker-Excellent presentation and negotiation skills
PROBLEM SOLVING SKILLS -Handling complaints from parents, clients, customers, or citizens-Strong problem-solving and analytical skills-Dynamic, results-oriented problem solver-Combine patience, determination, and persistence to troubleshoot client issues-Skilled at evaluating options and generating solutions
DATA MANAGEMENT / OFFICE ORGANIZATIONAL SKILLS-Compiling data or facts-Record keeping-Updating information or records
TOOLS SKILLS -ZENDESK-SHOPIFY -Cisco -Slack-Microsoft Excel / Spreadsheet
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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