Marie

CSR/TSR/ Social Media Ads Analyst/ HIPAA Certified

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Overview

Looking for full-time work (8 hours/day)

at $8.28/hour ($1,600.00/month)

Associates degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

January 18th, 2023

Profile Description

A highly adaptable and detail-oriented professional with 12 years of experience in the BPO industry, specializing in customer service, technical support, and social media moderation and analysis. Proven ability to manage complex systems and resolve client issues across TELCO services, satellite technology, printers, and Facebook Ads platforms.Recently HIPAA certified and completed a hands-on internship in Electronic Health Records (EHR) systems including HHA Exchange, i2i Tracks, and NextGen. Gained practical experience in patient scheduling, documentation management, and clinic operations support. Skilled in calendar coordination, administrative workflows, and maintaining confidentiality in healthcare ---------- w transitioning into the healthcare space as a Medical Virtual Assistant, bringing a strong foundation in service excellence, technical proficiency, and a passion for supporting providers and patients with precision and empathy.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Professional Services » Medical Services » HIPAA Compliance

Experience: Less than 6 months

Confidentiality: Ensure all patient data is kept private and only accessed when necessary. Security: Use secure communication channels (e.g., encrypted email, HIPAA-compliant platforms). Training: Complete ongoing HIPAA training to stay updated on regulations and best practices. Documentation: Maintain records of compliance procedures and access logs. Remote Protocols: Follow strict guidelines for working remotely, including secure devices and password protection.

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Office and Administration » Microsoft Excel

Marketing » Mobile Marketing

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Professional Services » Medical Services » Patient Care

Experience: Less than 6 months

Basic Information

Age
44
Gender
Female
Website
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Address
Malabon, NCR
Tests Taken
IQ
Score:  124
DISC
Dominance: 35
Influence: 14
Steadiness: 28
Compliance: 27
English
C2(Advanced/Mastery)
Government ID
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