With a robust corporate background in the dynamic realm of the telecommunications industry, I bring a wealth of experience in navigating the intricate landscape of technology and connectivity. Complementing my professional journey is a pursuit of knowledge as a Civil Engineering Undergrad, fostering a unique blend of analytical acumen and technical prowess. As I embark on the intersection of corporate expertise and engineering insights, I am poised to contribute innovation and strategic thinking to any professional endeavor.
Experience: 6 months - 1 year
Worked as a Technical Support representative in a Telecommunications company for 11 months, wherein we analyzed and troubleshoot our clients various concerns regarding our products and coordinated with onsite technicians to maximize fieldwork success
Experience: 6 months - 1 year
Experience: 6 months - 1 year
As a previous technical support representative, we worked on resolving various email technical concerns, typically with passwords, over quota, account restoration, and more. We also worked closely with our clients in protecting their accounts against possible cyber attacks - most commonly through phishing.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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