Highly Skilled in Customer Support - Tech, Customer Service

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Looking for full-time work (9 hours/day)

at $7.00/hour ($1,386.00/month)

Bachelors degree

Last Active

September 27th, 2023 (67 days ago)

Member Since

January 18th, 2023

Profile Description

Quality work for my client's satisfaction is my top priority!

I'm an experienced hard working individual who is looking for a challenging job where my skills, experiences, and capabilities can be utilized to achieve client’s goals, objectives, and success.

Worked in BPO industry for 6 years, handled several sales accounts, inbound and outbound sales,  order processing projects, and infomercial order taking.

Handled various customer service concerns:  account management, account updates; product inquiries, checking order status, tracking packages, locating missing orders, returns/replacement: damaged, wrong, missing items; billing concerns, processing refunds and payments.

Provided quality technical support service relating to home and mobile and internet setup, configuration, and troubleshooting.

Quality assurance specialist: provided quality call feedback to agents based on guidelines.

I also had experience in appointment setting and handled outbound calls for DELL for the warranty extension of their customer’s Dell-branded services and devices.

I also worked as a data analyst and Reports Analyst: provided real-time accurate reports on the performance and productivity of our agents.

More than 7 years of office experience, clerical and general office tasks, cashier, and payroll assistant, maintaining company financial records, and other related tasks. 

I am well versed in Forex Trading.

Top Skills

Customer Support » Sales Support

Customer Support » Email Support

Customer Support » Technical Support

Other Skills

Office and Administration » Data Entry

Customer Support

Office and Administration » Email Management

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Human Resources » Payroll

Accounting » Bookkeeping

Marketing » Email Marketing

Customer Support » Phone Support

Advertising » Youtube Ads

Office and Administration » Personal Assistant

Basic Information

Not Specified
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Angeles City, Pampanga
Tests Taken
Score:  115
Dominance: 42
Influence: 11
Steadiness: 28
Compliance: 19
Uploaded ID
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