Hello there!
I'm a customer service representative, specialized in itemized order fulfillment ranging in stock to personalized items. I also honed my skills with rapport, concision, and being detail-oriented along the way.
I had been an appointment setter for 5 months where I reach out to warm leads, qualify them, take concise notes, and assign them to the sales team to close the deal, while being courteous and conversable all throughout the call.
I'm familiar with general administrative tasks that you can expect me to accomplish if you wish to hire me as one.
Here are my current skills in Order Fulfillment / CSR:
- Active listening
- Conflict resolution
- Customer data management
- Customer retention strategies
- Efficient order entries
- Patience
- Rapport creation
In Appointment Setting:
- Qualifying to know suitability for the offer
- Warm calling
- Noting
- Navigating through CRM's to set appointments
Here are my current skills as a General VA:
- Basic Canva
- Calendar Management
-
- Quick Typing Speed
- Reports Creation
- Taking Minutes of a Meeting
- Travel Management
- Web Research
I also have applicable soft skills like:
- Being a team-player
- Can work with minimal supervision
- Critical thinking
- Having initiative while being proactive
- Highly trainable
- Naturally curious
If I seem qualified to be part of your team, then do kindly message me.
Looking forward to hearing from you.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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