Christian

VA Airbnb & STR|Project & Property Manager|Automation Expert

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Overview

Looking for full-time work (9 hours/day)

at $7.20/hour ($1,425.60/month)

Bachelors degree

Last Active

April 25th, 2024 (7 days ago)

Member Since

January 16th, 2023

Profile Description

Hi, I'm Kai, I am a multi-talented professional with expertise in customer retention, technical support, graphic design, virtual assistance, social media management, content creation, workflow automation, digital marketing, SEO optimization, website and funnels development, automation expertise, property and project management, and funnels expertise. With a comprehensive skill set and a passion for driving success, I am dedicated to helping businesses reach new heights. Explore my portfolio to witness the transformative impact I can bring to your organization. Let's connect and discuss how I can contribute to your growth and achieve your goals.

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At STR property rentals, I excel in managing properties, providing virtual assistance, and specializing in SEO and marketing strategies. I drive website traffic, boost conversions, and optimize online presence. My responsibilities encompass reservations, guest communication, maintenance coordination, email management, scheduling, and administrative support.

I possess extensive knowledge in programming, computer hardware and software, Workflow automation, integration, and API development. Having previously worked as a Senior Technical Support Engineer at Zapier, I am adept at troubleshooting technical issues and I have extensive knowledge in using Adobe photoshop, Illustrator, Lightroom and Adobe Premier Pro.

I have also worked with renowned companies such as Upgrade to see actual info and Upgrade to see actual info as a global customer support retention specialist. I constantly strive to expand my skill set and stay updated with the latest industry trends. With my passion for technology, exceptional customer service skills, and expertise in AI, I am well-equipped to provide you with top-notch service and meet your freelancing needs. Let's collaborate to achieve remarkable results!

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

I previous work as Senior Technical Support Engineer and have experience working with a leading automation company, Zapier. My expertise in programming, computer hardware and software, automation, integration, and API development & Postman has given me a deep understanding of technical issues and how to troubleshoot them.

Office and Administration » Personal Assistant

Experience: 1 - 2 years

As a virtual assistant, I'm responsible to provide administrative support to individuals or businesses remotely. This may include managing emails, scheduling appointments, conducting research, and more. You'll be a key player in ensuring that operations run smoothly and efficiently.

Software » Zapier

Experience: 2 - 5 years

I previous work as Senior Technical Support Engineer and have experience working with a leading automation company, Zapier. My expertise in programming, computer hardware and software, automation, integration, and API development has given me a deep understanding of technical issues and how to troubleshoot them. I'm much more great in creating complicated workflows especially with 300+ steps zaps.

Other Skills

Marketing » Marketing Automation

Experience: 2 - 5 years

I have extensive experience in marketing automation, with a particular focus on using technology to streamline marketing operations, improve customer engagement, and drive revenue growth. I have worked with leading marketing automation platforms, such as HubSpot, Marketo, and Pardot, and have a deep understanding of their capabilities and best practices. In my previous roles, I have designed, implemented, and optimized marketing automation workflows, including lead nurturing campaigns, email marketing sequences, and triggered actions based on user behavior. I have also integrated marketing automation with other systems, such as CRM, social media, and e-commerce platforms, to ensure seamless data flow and consistent messaging across channels. My technical expertise in programming, APIs, and data analytics has allowed me to develop custom solutions and integrations that meet specific business needs and goals. I have also provided training and support to marketing teams and stakeholders, helping them understand and leverage marketing automation to achieve their objectives. Overall, my marketing automation experience has enabled me to deliver measurable results, such as increased lead conversion rates, higher engagement metrics, and improved ROI. I am committed to staying up-to-date with the latest trends and technologies in this field and look forward to applying my expertise to help businesses achieve their marketing automation goals.

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

As a property manager, I oversee the day-to-day operations of a property, including maintenance, rent collection, tenant communication, and more. You'll be responsible for ensuring that the property is well-maintained and profitable for the owner.

Customer Support

Experience: 5 - 10 years

Prior to my work at STR property rentals, I worked with companies like booking.com, VRBO.com, and Airbnb.com as a global customer support retention specialist.

Software » IBM Cloud » AI / Machine Learning

Experience: 1 - 2 years

I able to create an implement an A.I for different section of business especially in Property rentals. Type of assistance: 1. Review responder - (optimize for responding to a reviews in google business) 2. Customer service - (provides information base to the data base that I created and answer most frequent questions ask by customers/guest) 3. Availability checker - ( since I managed 20+ houses and the PMS doesn't have a direct A.I, I created a data base and parse data depending in the query of the customer.) 4. A.I parser - (Created an A.I especially trained for parsing data, such as website, emails, data that contains json and html)

Marketing » Social Media Management » Facebook marketing

SEO

Experience: 2 - 5 years

As an SEO specialist, my role is to increase website traffic and improve the visibility of a website or webpage in search engine results pages (SERPs). My expertise includes keyword research, on-page optimization, technical SEO, content creation, link building, and data analysis. I have a deep understanding of search engine algorithms and stay up-to-date with the latest trends and best practices in the field. I have experience working with a variety of tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, and Moz to analyze website performance, identify opportunities for improvement, and track the success of SEO strategies.

Professional Services » Management Services » Business Management

Customer Support » Phone Support

Experience: 5 - 10 years

Prior to my work at STR property rentals, I worked with companies like booking.com, VRBO.com, and Airbnb.com as a global customer support retention specialist.

Customer Support » Social Media Moderation

Experience: 5 - 10 years

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Basic Information

Age
28
Gender
Male
Website
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Address
Manila/Manila, Manila
Tests Taken
IQ
Score:  139
DISC
Dominance: 62
Influence: 61
Steadiness: 62
Compliance: 65
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