Jaynaly

Customer Service | Email Support

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

January 3rd, 2016

Profile Description

I hold a Bachelor of Science degree majoring in Business Management and boast a diverse professional background. My journey spans both corporate settings, notably within the banking sector, and the dynamic realm of remote work, where I've excelled in delivering top-notch customer service primarily through email support since 2017.Within my roles, I've taken on the mantle of a Subject Matter Expert (SME), providing invaluable guidance to fellow tea ---------- mbers, resolving queries, and spearheading quality evaluations. Additionally, I've garnered expertise in chat support, further enriching my skill set. My dedication to customer satisfaction is evident through my unwavering passion, reliability, and diligent work ethic. Furthermore, I possess exceptional written and verbal communication skills, coupled with adept listening abilities. Proficient in a range of software applications, including MS Word, MS PowerPoint, MS Excel, and Google sheets. I am also well-versed in platforms such as Salesforce, Zendesk, and Gorgias. My commitment to continuous improvement is reflected in my eagerness to embrace new tools and technologies pertinent to the role.

Top Skills

Experience: 5 - 10 years

I have a lot of experience in Customer Service Support, especially Email Support. In the past, I've used Zendesk and Salesforce.

Other Skills

Basic Information

Age
35
Gender
Female
Website
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Address
Santa Rosa City, Laguna
Tests Taken
English
C1(Advanced)
Government ID
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