Customer Service | Email Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 27th, 2024 (13 days ago)

Member Since

January 3rd, 2016

Profile Description

I hold a Bachelor of Science degree majoring in Business Management and boast a diverse professional background. My journey spans both corporate settings, notably within the banking sector, and the dynamic realm of remote work, where I've excelled in delivering top-notch customer service primarily through email support since 2017.Within my roles, I've taken on the mantle of a Subject Matter Expert (SME), providing invaluable guidance to fellow teaUpgrade to see actual infombers, resolving queries, and spearheading quality evaluations. Additionally, I've garnered expertise in chat support, further enriching my skill set. My dedication to customer satisfaction is evident through my unwavering passion, reliability, and diligent work ethic. Furthermore, I possess exceptional written and verbal communication skills, coupled with adept listening abilities. Proficient in a range of software applications, including MS Word, MS PowerPoint, MS Excel, and Google sheets. I am also well-versed in platforms such as Salesforce, Zendesk, and Gorgias. My commitment to continuous improvement is reflected in my eagerness to embrace new tools and technologies pertinent to the role.