Mark
AI AUTOMATION (Zapier, N8N, ---------- || IT Service Desk Analyst
Verified
Overview
Looking for full-time work (9 hours/day)
at $5.81/hour ($1,260.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
January 15th, 2023
Profile Description
Dependable IT Service Desk professional with a strong record of reliability, punctuality, and attention to detail. Experienced in providing high-quality technical support while continuously improving processes and team efficiency. I also specialize in AI automation, building solutions that streamline workflows and reduce manual tasks. A collaborative team player who enjoys supporting colleagues, assisting new hires, and contributing to knowledge base development to enhance overall service delivery.
Top Skills
Customer Support » IT
Experience: 1 - 2 years
•Acted as the first line of support, efficiently addressing user inquiries and issues through phone, email, and chat channels. •Troubleshoot and resolve hardware, software issues. •Manage and resolve technical incidents, escalating complex problems to senior. •Document and track technical issues using incident management software.
Office and Administration » Microsoft 365
Experience: 6 months - 1 year
Office and Administration » AI Tools » AI Automation
Experience: 6 months - 1 year
Other Skills
Web Programming » HTML
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- IQ
- Score: 129
- Government ID
- Sign Up with Pro Account to View
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