Ria

GENERAL VIRTUAL ASSISTANT / EXPERIENCED E-COMMERCE MANAGER

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 11th, 2024 (4 days ago)

Member Since

January 1st, 2016

Profile Description

I am an exceptional virtual assistant and e-commerce manager with over 11 years of experience in providing administrative support and managing online business operations. My strong background in various aspects of online business management has equipped me with the skills and expertise to handle a wide range of tasks efficiently and effectively. I am confident in my ability to deliver high-quality work on time and within budget while ensuring that tasks are completed with precision and attention to detail.
I take pride in my adaptability and quick learning skills, which enable me to stay up-to-date with the latest tools and technologies. My primary focus is always on client satisfaction, and I have a proven track record of understanding my clients' needs and objectives thoroughly. This enables me to provide tailored support that helps them achieve their goals.
If you're looking for a reliable virtual assistant and e-commerce manager who can streamline your operations and drive success for your online business, look no further. I am confident that I have the skills and expertise to exceed your expectations and deliver exceptional results. So why choose me? Because with me, you can trust that your business is in capable hands.

Top Skills

E-Commerce » Ebay » Dropshipping

Experience: 5 - 10 years

As an eBay dropshipping virtual assistant, my expertise lies in conducting extensive product research, identifying profitable items, and analyzing market trends, competition, and demand. I excel in creating compelling product listings with high-quality images, accurate descriptions, and competitive pricing to attract potential buyers and generate maximum revenue. Additionally, my proficiency in managing incoming orders, processing payments, coordinating with suppliers, and ensuring timely delivery to customers ensures complete customer satisfaction. My unparalleled inventory management skills enable me to monitor inventory levels, update product availability, and coordinate restocking with suppliers to avoid stockouts and backorders. I am confident in providing prompt and courteous customer support, addressing inquiries, resolving issues, and handling returns or refunds as per eBay policies. My ability to regularly monitor competitor pricing and adjust prices accordingly to remain competitive and maximize profitability sets me apart from others. Furthermore, my analytical and reporting skills enable me to analyze sales metrics, track performance indicators, generate reports, solicit feedback from customers, manage feedback ratings, and address negative feedback promptly to maintain a positive seller reputation on eBay.

E-Commerce » Ebay » Fulfillment

Experience: 5 - 10 years

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: 5 - 10 years

As an eCommerce Product Lister, it is crucial to be meticulous in preparing and uploading product listings onto online platforms (eBay, Facebook, Walmart, Amazon). Gathering all relevant product information, including descriptions, specifications, images, and pricing details, from suppliers or manufacturers is the first step. It is then important to optimize this information to meet the platform's standards and guidelines while also maximizing visibility and searchability. Formatting and uploading the product information onto the chosen platform is the next step. It is important to ensure that each listing is accurately categorized, tagged, and labeled for easy navigation and searchability. Using keywords strategically to enhance search engine optimization (SEO) is also essential to attract more traffic to the listings. As a product lister, managing inventory levels, updating product availability, and monitoring pricing changes are also crucial to ensure that all information remains current and accurate. Continuously monitoring and analyzing the performance of product listings is also important to make adjustments and improvements as necessary to optimize sales and conversion rates. As an eCommerce product lister, I am the key driver of sales in the online marketplace. My role requires a unique combination of skills, including organizational skills, attention to detail, and knowledge of eCommerce platforms and best practices. But that's not all. To be effective, I must stay up-to-date on market trends, competitor offerings, and customer feedback. By doing so, I can make informed decisions about product presentation and pricing, ultimately leading to increased sales and revenue.

Other Skills

E-Commerce » Ebay

Experience: 5 - 10 years

E-Commerce » Ebay » Listing Management

Experience: 5 - 10 years

Customer Support » Ecommerce

Experience: 5 - 10 years

I work as a customer support representative for an eCommerce platform. My main responsibility is to assist customers who shop online by promptly responding to their inquiries via email or chat. I am the first point of contact for customers, and it's essential to ensure that their experience with the platform is smooth and satisfactory. I address concerns related to orders, products, shipping, returns, and general inquiries to provide accurate information and helpful solutions that effectively resolve issues and ensure customer satisfaction. In addition, I keep detailed records of customer interactions, feedback, and resolutions to track trends, identify recurring issues, and continuously improve support processes and service quality.

Office and Administration » Personal Assistant

Experience: 5 - 10 years

As a Virtual Personal Assistant, I am a multitasker providing professional support to my clients from a remote location. I manage their busy schedules, coordinate appointments or meetings, handle emails, and organize documents to ensure that everything runs smoothly behind the scenes. Using digital tools and communication platforms, I prioritize tasks, provide reminders, and keep everything organized and on track. Whether it's arranging travel plans, conducting research, or handling administrative tasks, I am dedicated to delivering efficient and reliable assistance to help my clients stay focused and productive. With strong attention to detail and excellent communication skills, I strive to exceed expectations and make life easier for my clients.

Marketing » Content Creation » Social Media Content Creation

Experience: 5 - 10 years

As someone who creates content for social media, I know that it's all about finding interesting and engaging things to post that will connect with my audience. That means understanding what they're interested in, what they're talking about, and what they care about. I spend a lot of time brainstorming ideas, designing videos, and crafting messages that will resonate with my followers. Of course, it's not just about creating content - it's also about measuring its impact. I use analytics to track how my posts are performing, and I'm always looking for ways to improve. And I make sure to respond to comments and messages from my followers, so they know I'm listening and that I care about their opinions.

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

As an Administrative Support Professional, I play a crucial role in ensuring the smooth and efficient operations of a company. My responsibilities include managing correspondence, scheduling appointments, maintaining records, and organizing files. I pay meticulous attention to detail and assist with tasks like data entry, drafting documents, and preparing reports. I am proficient in various office software and communication tools, which allows me to collaborate effectively with team members and provide timely support to executives and staff. Whether it's answering emails, coordinating meetings, or handling logistics, I am dedicated to delivering high-quality administrative assistance to contribute to the overall success of the company.

Basic Information

Age
38
Gender
Female
Website
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Address
Tuguegarao City, Cagayan
Tests Taken
IQ
Score:  125
English
C1(Advanced)
Uploaded ID
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