Current Employment Status:
Hired Part Time on Apr 11, 2023
Hired Part Time on Apr 14, 2024
Lea
Customer Service/Admin Assistance/Email and Chat Support
Overview
Looking for full-time work (8 hours/day)
at $6.82/hour ($1,200.00/month)
Associates degree
Last Active
April 26th, 2024 (6 days ago)
Member Since
January 13th, 2023
Profile Description
I have 7 years of customer service experience. For 3 years, I managed collections, billing, and retention in a US Telco account. Additionally, I handled outbound, inbound, chat, and
Top Skills
Customer Support
Experience: 5 - 10 years
I possess over 7 years of experience in customer service, handling inquiries via phone, email, and chat
Customer Support » Email Support
Experience: 2 - 5 years
I have prior experience as an email support representative, where I managed customer inquiries, tickets, and payment-related issues using Zendesk. Additionally, I currently serve as a part-time Amazon Virtual Assistant, addressing refund requests and providing customer support via email.
Office and Administration » Data Entry
Experience: 6 months - 1 year
I excel in meticulous data entry, ensuring accuracy and proper documentation. Proficient in Canopy Tax, Monday, and Dropbox, I organize files meticulously, follow up on pending documents, and guarantee correct naming and storage in appropriate folders.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
I have over 2 years of experience as a collections and billing specialist in a call center environment for a US-based telecommunications company.
Office and Administration » Email Management
Experience: 6 months - 1 year
Ensuring proper sorting and labeling of emails based on urgency. I address and relay emails for prompt responses.
Office and Administration » Personal Assistant
E-Commerce » Inventory Management » Quality Control
Customer Support » Phone Support
Experience: 2 - 5 years
I have over 2 years of experience as a collections and billing specialist in a call center environment for a US-based telecommunications company.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trece Martires, Cavite
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 31
- Influence: 34
- Steadiness: 28
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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