Joann

Senior Lien Representative-Work Comp Legal Assistant / Sales

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

May 3rd, 2024 (yesterday)

Member Since

January 12th, 2023

Profile Description

WORK EXPERIENCES:

SENIOR FIELD VICE PRESIDENT - NETWORK MARKETING PROFESSIONAL
IFERN - International Filipino Entrepreneur Network
APRIL, 2019 - NOT ACTIVE
- Building and maintaining relationships with potential customers, teaUpgrade to see actual infombers, and other professionals in the industry. Having effective communication and regular follow-ups to establish trust and credibility.
- Constantly generating leads for my business by using various marketing strategies such as social media, events, and referrals.
- Training and mentoring my teaUpgrade to see actual infombers. This includes teaching them new products or services, sales techniques, and how to build their network.
- Continuous learning, constantly evolving and always updated with the latest trends, strategies, and techniques to stay ahead of competition.
- Toy, Jordan, Louis Vuitton, Car and Millionaires Club Member.
- I have more than 4,000 accounts in my organization.

SENIOR LIEN REPRESENTATIVE - WORKERS COMP LEGAL ASSISTANT
MicroSourcing Philippines Inc.
March, 2015 - January, 2021
Accounts: Paramount Management Services, Qualified Billing and Collections and TPC Recovery
- Managed a high-volume portfolio of complex lien cases, ensuring compliance with state regulations and company policies.
- Conducted thorough research and analysis to determine the validity and priority of liens, identifying opportunities for negotiation and resolution.
- Negotiated with legal teams, insurance companies, and other stakeholders to reach settlement agreements, consistently achieving favorable outcomes for the company and to facilitate lien resolution and mitigate risks.
- Developed and implemented strategies to reduce outstanding lien amounts and streamline the lien resolution process, resulting in cost savings and improved operational efficiency.
- Maintained detailed documentation of all lien-related activities, communications, and settlements.
- Ms. Finest for 4 consecutive years (Upgrade to see actual info)

SALES SUBJECT MATTER EXPERT
Results Company
May, 2013 - February, 2015
Account: Affinion
- Served as the primary resource for sales teams, providing in-depth knowledge of products, services, and sales processes.
- Developed and delivered training programs to enhance sales team performance and ensure consistent messaging
- Analyzed sales data and market trends to identify opportunities for growth and optimization.
- Collaborated with cross-functional teams to develop and implement sales strategies aligned with company objectives.
- Mentored and coached sales representatives on best practices, sales techniques, and product knowledge.
- Conducted regular sales presentations, workshops, and meetings to drive sales results and improve team performance.

CSR- INBOUND CARE TIER 3
IBEX Global Philippines
May, 2012 - May, 2013
Account: AT&T SE with DirectTV
- Handled escalated customer inquiries and issues that required advanced resolution techniques and problem-solving skills.
- Provided expert-level support for AT&T and DirecTV customers in resolving technical problems, billing discrepancies, and service interruptions.
- Utilized in-depth knowledge of AT&T and DirecTV products, services, and systems to address complex customer concerns effectively.
- Conducted thorough research and investigation to identify the root cause of customer issues and deliver prompt and satisfactory solutions.
- Collaborated with cross-functional teams, including technical support and billing departments, to ensure comprehensive customer care.
- Maintained detailed documentation of customer interactions, issue resolutions, and follow-up actions.

INBOUND SALES REPRESENTATIVE
SITEL Philippines Inc
.January, 2010 - December, 2011
Account: Virgin Media UK
- Handled inbound sales inquiries and calls from prospective customers interested in Virgin Media products and services.
- Demonstrated in-depth knowledge of Virgin Media's offerings, pricing plans, and promotions to effectively upsell and cross-sell products.
- Managed customer relationships throughout the sales process, from initial contact to closing the sale and post-sale follow-up.
- Met or exceeded weekly and monthly sales targets by identifying customer needs, recommending suitable solutions, and closing sales.
- Provided exceptional customer service, addressing customer queries, resolving objections, and ensuring a positive sales experience.
- Collaborated with teaUpgrade to see actual infombers and sales managers to optimize sales strategies and improve overall team performance.

INBOUND AND OUTBOUND SALES REPRESENTATIVE
Spi Global
October, 2008 - May, 2009
Account: DISH Network
- Managed inbound sales inquiries, assisting customers with product information, pricing, and promotions to drive sales conversions.
- Handled outbound sales calls to prospective customers, effectively pitching Dish Network services, addressing objections, and closing sales.
- Demonstrated comprehensive knowledge of Dish Network products and services, tailoring sales pitches to meet customer needs and preferences.
- Consistently met or exceeded sales targets by effectively converting leads into sales through phone or online interactions.
- Leveraged excellent communication skills to build rapport with customers, overcome objections, and provide exceptional customer service
.- Collaborated with sales teaUpgrade to see actual infombers and managers to optimize sales strategies, share best practices, and achieve team sales goals.

EDUCATIONAL BACKGROUNDTERTIARY : RIZAL TECHNOLOGICAL UNIVERSITY- Business of Science in Business Administration Major Management
SECONDARY : SAUYO HIGH SCHOOL
PRIMARY : AURORA A. QUEZON ELEMENTARY SCHOOL

PERSONAL INFORMATION
AGE : 33 Years Old
BIRTH DATE : October 14,1990
BIRTH PLACE : Lucena, Quezon
CITIZENSHIP : Filipino
SEX : Female
RELIGION : Catholic
CIVIL STATUS : Single
SSS NUMBER :Upgrade to see actual info
TIN NUMBER :Upgrade to see actual info

Top Skills

Marketing » Telemarketing

Customer Support » Phone Support » English Speaking

Office and Administration » Communication » Public Speaking

Experience: Less than 6 months

Other Skills

Accounting » Accounts Receivable

Experience: Less than 6 months

Professional Services » Management Services » Business Management

Experience: 5 - 10 years

Accounting » Accounts Receivable » Collection

Experience: 5 - 10 years

Senior Lien Representative

Coaching » Training and Development

Experience: Less than 6 months

Marketing » Social Media Management » Facebook marketing

Experience: 2 - 5 years

Professional Services » Legal Services

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Marketing » Craigslist Posting Marketing

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Office and Administration » Data Collection » Skip Tracing

Experience: 5 - 10 years

Professional Services » Medical Services » Medical Knowledge

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
City of Antipolo, Rizal
Tests Taken
IQ
Score:  115
DISC
Dominance: 37%
Influence: 30%
Steadiness: 18%
Compliance: 14%
English
C2(Advanced/Mastery)
Uploaded ID
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