Virtual Assistant | Administrative Support | Customer Support | Email & CRM Mana

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 22nd, 2026 (2 days ago)

Member Since

January 10th, 2023

Profile Description

Hi! I’m Jaylord Villanueva, a Computer Science graduate with over 1 year and 9 months of experience supporting U.S.-based businesses as a Virtual Assistant and Customer Support Representative.

I help business owners stay organized by managing administrative tasks, handling customer communications, maintaining accurate records, and ensuring day-to-day operations run smoothly.

Here’s how I can help your business:

- Email & Inbox Management
- Customer Support (Email, Chat & Phone)
- Calendar & Appointment Scheduling
- Data Entry & Spreadsheet Management
- CRM Management (Salesforce, Odoo & other CRM platforms)
- Order Processing & Customer Follow-ups
- Invoice & Quote Generation
- Research & Administrative Support

I take pride in being detail-oriented, dependable, and proactive. Whether I’m responding to customers, updating CRM records, processing orders, or organizing documents, I make accuracy and professionalism my top priorities.

Tools I use:

- Google Workspace
- Microsoft Office
- Salesforce
- Zendesk
- Odoo
- Canva
- CapCut
- Outlook
- Calendly
- Zoom
- ----------
- Dropbox
- ChatGPT, Gemini, & Claude
- & other CRM tools

Why clients enjoy working with me:

- Strong written and verbal English communication.
- Excellent attention to detail.
- Fast learner who adapts quickly to new systems.
- Reliable and responsive.
- Comfortable working independently with minimal supervision.
- Flexible with U.S. business hours.

My video introduction:
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Portfolio:
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Internet Speed Test:
https://www.speedtest.net/result/a/10557680753