Lead Generation / Cold Caller / Customer Service Agent 

Overview

Looking for part-time work (3 hours/day)

at $2.00/hour ($132.00/month)

Associates degree

Last Active

April 21st, 2024 (15 days ago)

Member Since

January 10th, 2023

Profile Description

Highly Motivated Contact Center Expert and Real Estate Virtual Assistant | Delivering Excellence Remotely
Welcome to my Upgrade to see actual info profile! I am an accomplished and self-motivated professional who thrives in virtual environments. With a strong passion for teamwork and collaboration, I bring a wealth of expertise in the contact center industry and real estate support.
Why Choose Me:
Self-Driven: I am a proactive self-starter, adept at independently managing tasks and exceeding expectations.
Collaborative Spirit: While I excel as an individual, I believe in the power of collective effort and foster collaborative environments for enhanced results.
Virtual Adaptability: Embracing virtual learning and technology, I seamlessly navigate online platforms to ensure seamless communication and project execution.
Contact Center Excellence:
My extensive contact center experience encompasses a wide range of specialties:
Customer Service: I am skilled in delivering exceptional customer experiences, handling inquiries, and resolving concerns with professionalism.
Retention Strategies: Employing proven retention techniques, I enhance client satisfaction through effective communication and tailored solutions.
Escalation Management: My composed demeanor allows me to effectively handle escalated issues, providing swift and satisfactory resolutions.
Banking Proficiency: I am well-versed in managing banking-related inquiries and transactions, ensuring accuracy and compliance.
Debt Collections Specialist:
In the realm of debt collections, I consistently excel:
Guiding customers through debt-related inquiries, offering clear explanations and solutions to foster positive interactions.
Meticulously documenting customer interactions and transactions, ensuring accuracy and comprehensive record-keeping.
Analyzing customer accounts to provide actionable insights, optimizing the debt collection process for enhanced efficiency.
Real Estate Virtual Support:
My real estate expertise encompasses valuable contributions as a Lead Generation Specialist:
Leveraging advanced lead generation tools to identify potential leads, and meticulously recording them within our CRM system.
Skillfully managing the lead conversion process, transforming leads into promising opportunities for your business.
Let's Collaborate:
If you're seeking a dedicated remote professional with a proven track record in contact center operations and real estate support, I'm eager to support your endeavors. Let's connect and discuss how my skills align with your requirements. Your success is my priority.
Looking forward to a productive collaboration!