Lovely

A+ Virtual Assistant| Customer Service| Quality Analyst

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 4th, 2024 (14 days ago)

Member Since

January 8th, 2023

Profile Description

Hi! Thank you for checking out my profile. 

My name is Upgrade to see actual info. I can be your virtual admin assistant who can manage the admin tasks to meet your virtual needs. I can also assist you if you need someone who is reliable, can provide exceptional customer service, and has strong attention to detail.

My 8 years of experience working in the BPO industry helped me hone my attention to detail, customer-centric approach, problem-solving, and organizational skills.

My List of Expertise: 
1. Handling inbound and outbound calls
2. Responding to emails and chats
3. Providing top-notch customer support
4. Conducting quality call monitoring 
5. Email Management
6. Calendar Management

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

Office and Administration

Experience: 6 months - 1 year

Office and Administration » Calendar Management

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Pagsanjan, Laguna
Tests Taken
IQ
Score:  110
DISC
Dominance: 17%
Influence: 24%
Steadiness: 37%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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