Hi! I am a highly self-motivated professional with 5 years of working experience in the Workforce Management supporting the Operation's Workforce Schedule Management by performing administrative functions such as monitoring call traffic and staffing levels accurately to ensure the service levels are maintained and acts as point person for any access needs and other ad-hocs such as Audit and Process Improvement. I am currently in the field of Reporting, Analytics and DevOps as Reporting Specialist with 1 year of working experience preparing the data needed for Weekly, Monthly and Quarterly Business Reviews by the leadership team in order to assess the progress of the company and to identify any areas that need improvement.
This professional experience also gave me the opportunity to sharpen my skills in creating Standard Operating Procedures for new processes and other reference material documents needed. I lead various projects and workstreams especially for Learning and Engagement such as:
*Creating Onboarding Materials for New Hires and New Leaders
*Organizing events/activities starting from concept planning, task mapping and delegation up until execution
*Creating materials for the events such as Teasers, Zoom backgrounds, official
I am a result-oriented person and will be more than happy to help out in your business by providing my services:
*Report Preparation, dashboard creation, data analysis and client collaboration
*Graphic design and material creation using Canva Pro
*Excellent organizational skills that can help manage your
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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