Virtual Assistant | Customer Support | Sabre & Amadeus GDS Specialist

Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

January 7th, 2023

Profile Description

Hi! I'm Shayne, a dedicated customer support and operations professional with over 15 years of experience helping customers, managing projects, and supporting business operations across the travel, publishing, technology, and sales industries.

Throughout my career, I've handled customer service, airline ticketing, technical support, project coordination, publishing operations, quality assurance, and client relationship management. I've worked with global clients in both onsite and remote environments, consistently delivering accurate, timely, and customer-focused solutions.

I'm experienced in managing bookings, resolving escalated customer concerns, coordinating cross-functional teams, documenting workflows, performing quality assurance, and keeping projects on track from start to finish. I'm also comfortable using CRM platforms, Microsoft Office, Notion, Basecamp, Salesforce, Front, and GDS systems such as Sabre, Amadeus, and Voyager.

What sets me apart is my ability to quickly adapt, communicate effectively, and take ownership of my work. I enjoy solving problems, improving processes, and building positive relationships with customers and tea ---------- mbers. Whether working independently or collaborating with a team, I take pride in being dependable, detail-oriented, and committed to delivering high-quality results.

If you're looking for someone who can provide exceptional customer support, manage operations efficiently, coordinate projects, or help your business deliver an outstanding customer experience, I'd be excited to contribute to your team.